When the computer boots to a black screen with only the mouse cursor visible try the following: Connect old disk via USB (Make sure the system is set to boot from new disk. With the old disk connected the PC should boot now but you will notice it has loaded windows from the old disk. […]
I had a user complain that his .exe files had changed association to another application and as a result most of programs were not working. To fix this I had to edit the registry to do this press “Win_key + X” to open the menu and select “Windows Powershell(Admin)” or “Command Prompt(Admin)” if this does […]
I recently had to clone a new laptop from a HDD to an nVME disk which caused the device to fail the boot process with “Inaccessible Boot Device” blue screen. After spending some time trying to get the BCD store fixed and rebuilding the EFI partition the device still refused to boot . I realized […]
We recenlty had a client phone us in a panic there Domain Controller would not boot, instead it was in an endless loop where the system would boot to a black screen with the mouse cursor and the automatically reboot. After investigating the cause of the issue we managed to ascertain that the Active Directory […]